General conditions

Enforcement and consumer protection

These General Conditions ("Conditions") are applicable to the purchase agreement that you as a consumer enter into with Tommy Davidovic AB, organization number 559173-5237, hereinafter referred to as "TD". In order to safeguard your interests as a customer, the provisions of the E-commerce Act (SFS 2002: 562), the Act on Distance Contracts and Contracts outside business premises (SFS 2005: 59) and the Data Protection Regulation (GDPR) are applied to all purchases on www.tommydavidovic.se.

Personal data

Read more about our processing of personal data in our Privacy Policy.

By placing your order, you agree that we store and use your data in our business to complete and provide the service you can expect from us.

All personal data processing is done in accordance with the General Data Protection Regulation. The data controller is Tommy Davidovic AB (org. no. 559173-5237).

The TD customer register contains personal data such as name, social security number, postal address, telephone number, e-mail address and IP number. The purpose of TD's processing of collected personal data is to use it to

a. Ability to execute purchases on TD

b. Enable targeted marketing by email, SMS and other channels based on your previous purchases or use of TD channels.

Klarna will collect personal data about you in connection with payment. Klarna is thus a data controller for such personal data according to Klarna's terms and conditions

TD will share with the shipping companies the personal data required to fulfill and deliver an order.

If an order is placed for a product sent directly from the supplier, TD will transmit the data needed to complete and fulfill an order from the supplier.

When you use Chat and/or FAQ, Imbox may handle and store the personal data such as phone number, first and last name, address, email, IP number that you provide in order to log and save history from previous chats.

When you as a customer choose to email TD, your email address and email history will be saved to make it possible and easier to follow up and respond to a case.

No data will be sold to third parties or forwarded to third countries.

General information on the processing of personal data

All processing of personal data is carried out in accordance with the General Data Protection Regulation. Responsible for the processing is Tommy Davidovic AB.

We only keep personal data for as long as necessary, after which it is deleted. If data is incomplete, inaccurate or irrelevant, you have the right to request its rectification or erasure. You also have the right to claim damages if the processing of your personal data has not complied with the law.

You can request an extract of the data we have registered about you. To request an extract from the register or rectification of data, send a written and signed request to:

Tommy Davidovic AB

Anckargripsgatan 3

211 19 Malmö

Prices and Fees

The prices quoted on www.tommydavidovic.se are inclusive of value added tax (VAT). Unless otherwise stated. Special charges apply for invoice preparation, parcels ordered for express delivery and for undelivered parcels.

Preparation of the purchase contract

Tommy Davidovic's goods are ordered at www.tommydavidovic.se or via our customer service. A purchase agreement is established when your order has been confirmed by Tommy Davidovic via e-mail to the e-mail address you provided when ordering. By ordering, you accept these Terms and Conditions. Tommy Davidovic does not enter into agreements with minors (under 18 years) without parental consent. On www.tommydavidovic.se, agreements can only be concluded with customers with a delivery address in Sweden.

Right of withdrawal

You as a consumer always have a fourteen (14) day right of withdrawal according to the Act on Distance Contracts and Contracts outside Business Premises (2005:59). If the quality of the product has been affected because you as a customer have handled it more than is necessary to examine its properties or functions, a deduction will be made from the refund corresponding to the depreciation of the product.

You can also notify Tommy Davidovic AB of withdrawal by filling in and mailing the Swedish Consumer Agency's form to Tommy Davidovic. You can find the form here: http://publikationer.konsumentverket.se/kontrakt-och-mallar/angerblankett. The form is then sent to the following address:

Tommy Davidovic AB

Dalhemsgatan 6

212 24 Malmö

When the right of withdrawal does not apply

There are exceptions where the right of withdrawal does not apply. 

Examples of goods and services where the right of withdrawal does not apply:

  • Activity carried out on a specific day or for a limited period of time, such as lectures and webinars.
  • Goods that are custom-made according to the consumer's wishes or have a clear personal touch.
  • Digital content delivered other than on a physical medium (USB stick, CD, DVD, etc.), such as apps, music and computer programs that the consumer streams or downloads.
  • Digital content, such as downloading a movie, if the consumer has expressly consented to the commencement of delivery and therefore there is no right of withdrawal.
  • Off-premises contracts if the total amount payable by the consumer is less than €400.

Payment

Payment on our website is now handled through the ThriveCart checkout system and Stripe as the payment processor. ThriveCart is a reliable and user-friendly platform that ensures secure and smooth processing of payments. Stripe provides robust security measures to protect your payment details, and we accept most major credit and debit cards. Your transaction takes place through encrypted and secure servers, ensuring that your data remains confidential and protected. We always strive to provide a safe and convenient shopping experience for our customers.

Force Majeure

In the event of circumstances beyond Tommy Davidovic's reasonable control, such as in the event of changes in legislation, government measures, strike, blockade, sabotage, war, terrorism, fire, flood, natural disaster or similar events, Tommy Davidovic's obligation to fulfill the purchase agreement shall be postponed as long as the circumstance prevails. If such delay exceeds 2 months, both you and Tommy Davidovic have the right to cancel the agreement with immediate effect without any obligation to pay damages.

Price and product information

In case of any inaccuracies in stock status or price, Tommy Davidovic reserves the right to cancel the purchase agreement. If the product is discontinued or otherwise unavailable, Tommy Davidovic is not obliged to provide the product but may suggest an alternative product. All image information should be seen as illustrations and cannot be guaranteed to reflect the exact appearance and nature of the product.

Reviews

By leaving reviews about products or Tommy Davidovic's services on Tommydavidovic.se or other channels, you also give Tommy Davidovic the right to publish them on Tommydavidovic.se and in other channels and media. Tommy Davidovic reserves the right not to publish and/or remove submitted reviews.

Other

We follow the recommendations of the General Complaints Board and Swedish law in the event of a dispute. Any dispute shall be resolved by either the General Complaints Board (ARN) in Sweden or the European Commission Online Dispute Resolution (EU ODR).

ARN: https://www.arn.se/

General Complaints Board

Box 174

101 23 Stockholm

EU ODR: https://ec.europa.eu/odr

For questions about the meaning of these Terms and Conditions or procedures for withdrawal or other, contact Tommy Davidovic customer service. Contact details for customer service are via email: [email protected] or phone: 0768 - 97 39 85

Last updated: 2024-05-24

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